For years, many of our members have known their accounts as “UPMA accounts,” largely because our collaboration with the United Precious Metals Association made that label familiar. But this naming convention has also caused confusion about who actually operates your account and what UPMA’s true role has been. Today, we want to offer a clear, simple explanation you can refer back to anytime.
Who actually manages your account?
And how do Alpine Gold, UPMA, and Goldback fit together?
Your Account Has Always Been an Alpine Gold Account
The most important point to understand is this: even though your account was previously described as a UPMA account, it has always been managed and operated entirely by Alpine Gold. Every deposit you made, every statement you received, every redemption, conversion, and customer service experience has gone through the appropriate escrow process managed by our law firm partner (Legal Tender Services) and has come directly from our team. UPMA did not handle your funds or oversee account management. Their involvement was centered on credibility within the broader precious-metals ecosystem, not day-to-day account operations.
Even though your account was called a UPMA account, it has always been managed, operated, and serviced by Alpine Gold.
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- Your deposits
- Your statements
- Your conversions and redemptions
- Your customer support
- Your account security
- Your day-to-day experience
- Your vaulting of physical metals
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In other words: You’ve always been with Alpine Gold. We’re simply clarifying the name so it matches reality. Log in to your account here to see the changes.
UPMA’s New Focus: Accreditation, Credibility, and Industry Standards
As UPMA moves into its next chapter, their focus is shifting fully toward accreditation, sound-money advocacy, and setting high standards for the industry. Their new mission emphasizes credibility, responsible oversight, and support for businesses and individuals who value transparency and ethical practices in the alternative-currency space. Because of this transition, it no longer makes sense for member accounts to carry the UPMA label.
This change also gives us the opportunity to align your account with the name that reflects who has been serving you all along: Alpine Gold. Moving forward, the only differences you will notice relate to branding and terminology. The structure, security, ownership, and functionality of your account remain exactly the same.
Your metals are still held securely, your tools work the same way you’re used to, and the improvements we have planned will only elevate your experience.
In fact, you’ll experience even more improvements as we expand our own services, build new tools, and streamline account features.
The only real changes you’ll notice are:
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- Updated wording (“Alpine Gold Account”)
- Updated visuals that reflect our branding
- A cleaner, clearer understanding of who does what
➡ What About Goldback Inc.?
We want to be equally clear on this point: Alpine Gold is not owned by Goldback Inc.
Goldback remains an important partner in the sound-money space, but Alpine Gold operates independently and has full control of your account services, customer experience, and future innovations. This independence allows us to innovate faster, respond directly to your needs, and build services that are fully aligned with the future we envision for our members.
In Summary:
Nothing about your account is changing in substance. It has always been an Alpine Gold Account—now the language simply reflects that reality. We are making this clarification because members deserve a clear understanding of who holds their gold, who provides their support, and who is responsible for their overall experience.
With UPMA moving toward a broader industry role and Alpine Gold continuing to expand its offerings, this is the perfect moment to eliminate confusion and ensure every member understands exactly who we are.
If you ever have questions about this transition or want a deeper explanation, our team is always here to help. We're committed to providing personalized support and encourage you to connect with your local branch here, or call us at (801) 770-2565.
Your account is secure, your experience is only improving, and you can trust that Alpine Gold remains your dedicated steward in the precious-metals space.
